Effective Date: October 2, 2025
At BestRated.ng (“we”, “our”, “us”), we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy explains your rights under GDPR and how we process the personal information of users located in the European Union (EU) and European Economic Area (EEA).
We only process your personal data when we have a lawful basis under GDPR, which may include:
Consent – when you agree to data collection (e.g., email subscriptions).
Contract – when processing is necessary to provide our services.
Legal Obligation – when required by law.
Legitimate Interests – when processing is necessary for our operations, provided it does not override your rights.
As an EU/EEA resident, you have the following rights:
Right to Access – Request a copy of the data we hold about you.
Right to Rectification – Request corrections to inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”) – Request deletion of your personal data.
Right to Restrict Processing – Request limits on how we use your data.
Right to Data Portability – Request your data in a portable format.
Right to Object – Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent – Withdraw consent at any time without affecting prior lawful processing.
Right to Lodge a Complaint – File a complaint with your local Data Protection Authority.
Depending on how you use BestRated.ng, we may collect:
Account details (name, email, phone number).
Reviews, ratings, and comments you post.
Technical data (IP address, browser type, device).
Cookies and tracking data (see our [Cookie Policy]).
We use personal data to:
Provide and improve our services.
Publish reviews and ratings.
Verify businesses.
Communicate with you (e.g., support, updates, marketing).
Ensure security and prevent fraud.
Comply with legal obligations.
We may share data with trusted third-party service providers (hosting, analytics, email).
If data is transferred outside the EEA, we ensure it is protected by appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions).
We do not sell personal data to third parties.
We keep personal data only as long as necessary for the purposes stated above or as required by law. Reviews may remain public unless removed under our review policy.
We implement technical and organizational measures (encryption, access controls, secure hosting) to protect your data from unauthorized access or loss.
If you have questions about GDPR or wish to exercise your rights, contact us:
BestRated.ng (Data Controller)
📧 Email: privacy@bestrated.ng
📍 Lagos, Nigeria
If you are an EU/EEA resident and believe we have not respected your rights, you may also contact your local Data Protection Authority (DPA).